Knowledge base

Account Migration Notice

As of January 25th 2016, you will be required to use your Unity Developer Network (UDN) account to sign into the Unity Ads admin.

Existing User Accounts

If you have an existing account with Unity Ads, you will need a UDN account to continue using the old Unity Ads admin.

Cannot login with email anymore?

We've created a unity account (UDN) for you. You should start by resetting your password https://accounts.unity3d.com/password/new

You must have access to the email you used to login. The password change instructions will be sent to your email.

Already have a UDN Account?

If you registered for a Unity Ads account before September 8th 2015, but also have a UDN account registered with the same email address, you should already be setup to use your UDN account to access the Unity Ads admin.

If you are unable to access the Unity Ads admin using the UDN login, please contact us and provide us with your developer ID, your UDN email address or username, and the email address you normally use to log into the Unity Ads admin.

Don't have a UDN account yet?

If you haven't yet created a UDN account, we've created one for you with the same email and password you normally use to login to the Unity Ads admin.

Instead of entering your email and password into the existing login prompt as you normally would, try logging in through the UDN instead. Select UDN Login or Sign Up and follow the prompt.

If you are unable to login using the UDN login, please contact us and provide us with your email address and the developer ID of your account.

New User Accounts

If you don't already have a Unity Ads account setup, you can set one up now by logging in with your UDN account. If you don't already have a UDN account, you'll need to register for one first before you can continue.

Once you've registered for a UDN account, you can complete your Unity Ads account setup by logging into the new Unity Ads dashboard using your UDN login credentials.

If you are logging in through the old Unity Ads admin, select UDN Login or Sign Up.

When you log in for the first time, you will be prompted to complete your Unity Ads account setup. If you are a member of any UDN organizations and are an owner, you will have the option of selecting one of these organizations for use as your Company.

Note: If you are using the old Unity Ads admin, the organization can only be set during the initial registration process. If your role in the organization is set to Owner, the organization be selectable from the Company dropdown field in the sign-up form. If you do not see your organization in the dropdown, please double check your role in the organization. Please contact us if you are still unable to see your organization as an option in the sign-up form.

If you need to change your organization after registration, please contact us and let us know which organization you would like to change it to. Also, please be sure to provide us with your developer ID, and the developer ID of the new organization.

Still need help? Get in touch!
Last updated on 24th Feb 2017